1. Learn About Our Privacy Policy
Disclaimer: In this Privacy Policy, the terms “we,” “us,” and “our” refer to Careers Global Team. Thank you.
This Privacy Policy explains how we gather, store, share and utilise your personal data.
Any information or an opinion about an identified individual or an individual who is fairly identifiable is referred to as personal information.
As you provide us with your personal information, you consent to our holding. collecting, using, and disclosing that information in accordance with this Privacy Policy and any other agreements we may have.
As an organisation, we reserve the right to update this Privacy Policy at any time by posting a revised version on our website. You indicate that you have read and agreed to the amended Privacy Policy by using our website and providing us with your personal information.

2. What security precautions do we have in place?
We shall take reasonable precautions to protect your personal information from loss, misuse, interference, unauthorised access, modification, or disclosure under the circumstances.

3. What is the best way to file a complaint?
You can email us at info@careersglobal.com.au if you have a complaint about how we have handled your personal information or if you believe we have broken this Privacy Policy. Please include your full name, email address, and phone number in your message. Please also include a detailed description of your problem. We will acknowledge your complaint and respond to you within a fair timeframe. If you believe we have not adequately resolved your complaint, we will offer you information regarding further measures you might take.

4. How do we gather and store personal data?
We may obtain personal information about our users directly from them or from third parties. We may also gather personal data from our users if they:
(a) Use our website to submit a question.
(b) contact with us via mail, email, or in person; or (c) share information with us over the phone or in person.
Information from social networking platforms, services, and other permission-based marketing sites can all be shared.

5. Curious about the types of personal information we gather and store?
We are likely to collect and store a variety of personal information about our users as part of our business operations.
We may collect and store the following types of personal information:
a) Your Name:
b) Residential, Mailing, & Billing Address:
c) Email Address:
d) Telephone & Mobile numbers:
e) Identity Information:
f) Information about the services we provide to you or about which you have inquired, as well as any additional information required to deliver those services and react to your inquiries:
g) Details regarding your past work experience and academic credentials;
h) Any other personal information about you that you supply to us directly or indirectly via your use of our website; and
i) Any other information that may be needed to make your interactions with us easier.
We keep credit card information secure and will send it on to our bank or payment source for further processing.

6. Do we share personal information with people outside of Australia?
Personal information may be disclosed to third-party service providers based in countries other than Australia.
You consent to the dissemination of your personal information outside of Australia when you send it to us, and you understand that we will not be held liable under the Privacy Act 1988 (Cth) for how your personal information is treated by the overseas recipients. However, we will take reasonable steps in the circumstances to ensure that any overseas recipient treats such personal information in a manner that is substantially similar to how it is protected under the applicable Australian Privacy Principles in the Privacy Act 1988 (Cth).

7. Do we track and utilise cookies to track how you use and access our website?
When you use and access our website or apps, we may gather personal information about you. We may keep track of which pages you see, the time and date of your visit, and the internet protocol address assigned to your computer when you use our website or apps.
A cookie is a short text file that is saved on a user’s computer for the purpose of keeping track of information. On our website, cookies are used. To make it easier for you to navigate our website, we utilise session ID cookies. When you close your browser, a session ID cookie expires. You may still use our website if you reject cookies, but you may be limited in your ability to use some portions of it and may not be able to enjoy all of its features.
On our website, some of our business partners employ cookies and web beacons. We have no control over or access to these tracking technologies.

8. Learn why we use your personal information and how we utilise it.
We may collect, store, utilise, and disclose personal information about our users for the following reasons:

(a) provide our users with assessment services;
(b) respond to inquiries and service requests;
c) be compensated for our services;
(d) generate reports and trends based on aggregate data;
(e) improve our website and undertake market research for advertising and marketing; or
(f) fulfil our legal duties, including resolving any disputes we may have with our users or any of our users, and enforcing our agreements with third parties.
We may also use and disclose our users’ personal information to promote our products or services to them, such as by communicating with them via mail, e-mail, SMS, or telephone to inform them about our products or services. Our users can always opt out of receiving direct marketing communications from us.

9. To whom do we reveal personal information?
For the reasons indicated in this Privacy Policy, we may release personal information to:
(a) our employees and affiliated bodies corporate;
(b) third-party suppliers or service providers such as:
i) Registered Training Organizations;
(ii) service providers who help us provide services to you;
(iii) mailing and distribution companies that handle document delivery;
c) our professional advisers (such as our accountants, attorneys, and auditors);
d) our insurance companies;
e) operators of payment systems (e.g., banks or merchants accepting card payments)
(f) anyone to whom our assets or businesses (or any part of them) are transferred;
(g) certain third parties who have been given permission by you to receive information from us; or
(h) other people, such as local government councils, courts, regulatory bodies, and law enforcement agencies, or as necessary, authorised, or permitted by law.

10. How do you gain access to and update your personal data?
We shall take reasonable steps to ensure that the personal information we collect, keep, use, or disclose is accurate, complete, and up-to-date in light of the circumstances. We do, however, rely on the accuracy of personally identifiable information that is submitted to us both directly and indirectly.
We encourage you to examine and update your personal information on a regular basis.
If you want to see what personal information we have about you, or if your personal information is incorrect, missing, or outdated, you must submit a written request. If we refuse to give you access to any element of your personal information that we have on file for you, we will explain why.

11. How do you get in touch with us?
Contact us if you have any questions, concerns, or complaints about the collection, storage, use, disclosure, accuracy, security, or access to your personal information.
if by email, on: info@careersglobal.com.au
if by post, on: Level 8, 805/220 Collins St, Melbourne VIC 3000